Support session
Some things are hard to explain by email — show us instead
A view behaves differently than expected, an import breaks off, a report counts wrong. Instead of three emails with screenshots back and forth: you pick a free slot and we look at your planning board together, by screen sharing.
Pick your own slot
You see our support team's free times and book directly. The confirmation with the dial-in link follows automatically.
We see what you see
By screen sharing we work through the case on your real configuration — where the behavior actually occurs.
Bring the specific case
An affected order, the error message, the import file: the more specific the case, the more likely it is settled in the session.
Urgent? Support is reachable by phone on +49 40 696648651, and by email at support@infoboard.biz. Many questions are also answered in the FAQ.
When suits you?
Choose a day and time — the confirmation and calendar entry follow automatically.
Not a fault, but a new requirement?
For new modules, extra workstations or an integration, tell us briefly what you have in mind — we come back with an estimate.